Getting Connected

Today we got our cable connected. That may not sound like much, but I had this great idea: compare DirectTV and local provider Insight to see which would be better. So after 45 minutes on the phone with Direct I decided, "Hey, they're cheaper and offer more. Why not?" And then I went to the Bundle Department. Did you know they can't bundle internet here in Louisville? In other words, AT&T does not service Louisville for internet. How ridiculous is that? There is no competition when it comes to Insight for internet. After realizing this, I asked to be transfered back to the DirectTV satellite providers so I could cancel my order completely. Then I got disconnected. Not once, not twice, but three times! After over 120 minutes of wasted air time, finally it was cancelled and Insight was a go. Just thought you'd like to hear my (and my husband's as I cursed Direct wildly after the second hang up) pain.

Now to Insight. I can only say positive things about the two gentlemen who spent 3 hours at our house today. I can also say I am glad I don't have their job and I'm glad I don't own this house. At least 2 hours of that time was spent drilling holes and running new cable jacks which are now finally in working order. The last hour was spent connecting internet/wi-fi, etc. Not a fun job in my opinion, but someone has to do it, and at least we offered AC on a hot day.

Well, that's it for my rant today. I'm glad we're finally connected and Insight seems to have a great setup. I didn't realize that the HD package also included free DVR which was a nice surprise. The number of channels with our fairly standard package seems nice too. In conclusion, DirectTV may give a lot of channels, but there is a reason why satellite TV isn't always your best option...not to mention I'll never get that air time back on my cell phone.